Shipping policy

At Kashish, we aim to provide a smooth and reliable delivery experience across Pakistan. Below are the details of our shipping policy.

1. Shipping Locations

We currently deliver nationwide across Pakistan through trusted courier partners.
International shipping is not available at the moment.

2. Order Processing Time

  • Orders are processed within 1–3 business days (Monday–Saturday, excluding public holidays).

  • You will receive an email or SMS confirmation once your order is dispatched.

3. Delivery Time

Estimated delivery time after dispatch:

  • Major cities: 3–4 business days

  • Remote or rural areas: 4–7 business days

Please note, delivery times are estimates and may vary due to weather, strikes, or courier delays.

4. Shipping Charges

  • Standard Shipping: [e.g., Rs. 200 flat rate]

  • Free Shipping: Available on orders over Rs. [e.g., 3,000]

Shipping charges will be shown at checkout before you complete your purchase.

5. Cash on Delivery (COD)

Cash on Delivery is available across most locations in Pakistan.
Please ensure someone is available at the delivery address to receive and pay for the parcel.

6. Order Tracking

Once your order is dispatched, a tracking number and courier details will be shared via SMS or email.
You can use the tracking ID to monitor the status of your delivery.

7. Undelivered or Returned Orders

If a parcel is undelivered due to incorrect address, phone number, or multiple failed delivery attempts, it will be returned to us.
In such cases, we may contact you to confirm reshipment (additional charges may apply).

8. Damaged or Missing Items

If your order arrives damaged, incomplete, or with the wrong items:

  • Contact us within 48 hours of delivery with pictures and order details.

  • We’ll arrange a replacement or refund based on the issue.

9. Contact Us

For any shipping-related queries, contact us at:

📧 Email: info@kashish.com.pk
📞 Phone: [+92-3217041554]
📍 Address: [I14-Mehran Block, Fortress Stadium, Cantt]